Les Industries Pro-Tac Inc.
445, rue Jean-Clermont St-Célestin, QC J0C 1G0 - (819) 229-1288
PTI Rubber & Gaskets Inc.
> Quality Assurance Policy

Quality Assurance Policy

Quality Assurance Policy PTI Plastic & Rubbert Gasket offers a complete range of products and services that meet the needs of  insulation,  soundproofing, sealing, filtration, as well as any other related applications for which our industrial customers require our expertise. Offer our customers products and services in line with their needs, specifications and expectations, and… [ Lire la suite ]

Quality Assurance Policy

PTI Plastic & Rubbert Gasket offers a complete range of products and services that meet the needs of  insulation,  soundproofing, sealing, filtration, as well as any other related applications for which our industrial customers require our expertise.

  • Offer our customers products and services in line with their needs, specifications and expectations, and in accordance with contractual terms.
  • Ensure consistently high levels of customer satisfaction.

 Quality commitments

  • Support the effectiveness of the quality system as part of our strategic direction.
  • Get to know and understand customers, be attentive to their needs and expectations, and respond appropriately and effectively.
  • Train, inform and hold employees accountable for performance; ensure they are well trained to develop and implement solutions based on customer requirements.
  • Ensure the ongoing control, monitoring and improvement of all our processes.
  • Use various strategies to measure our quality performance, and foster a continuous quality improvement culture across the organization.
  • Conduct surveys and customer satisfaction research on our products and services.
  • Maintain a quality assurance system in accordance with industry certification standards.
  • Respect our commitments

ISO 9001 certification

  • Our facilities in Rockledge, Florida, USA, are IS0 9001 certified since 2018
  • Our facilities in Columbia, South Carolina, USA, are IS0 9001 certified since 2015
  • Our facilities in St-Célestin, Québec, Canada, are ISO 9001 certified since 1997
  • Our facilities in Taicang, China, are IS0 9001 certified since July 2010